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Power Plant Records: Vinyl, Studio, Lessons. 73 Via Pico Plaza, San Clemente, CA

FAQ

Common questions

Short answers below. For the full wording, open the linked Shopify policy pages.

Shipping

  • New vinyl ships within the contiguous United States only (the 48 states and Washington, D.C.). Shipping is $7 per order, and it’s free on orders of $100 or more (from the products’ subtotal), via USPS Media Mail. We usually ship within 1–2 business days, and you’ll get tracking by email.
  • International shipping is not available for new vinyl at this time. We also cannot ship new vinyl to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO addresses at this time.
  • Used records and other in-store items keep their existing shipping options, which are calculated at checkout.
  • Records ship in professional mailers with padding.

Full shipping policy

Local pickup

The shop at 73 Via Pico Plaza, San Clemente, is open for in-person browsing, including used vinyl. If an item is eligible for local pickup at checkout, we’ll email when it’s ready.

Visit / hours

Returns & refunds

  • Returns accepted within 30 days of delivery.
  • Item must be in the same condition you received it — unopened, unused, original packaging.
  • For used vinyl, returns only if misgraded, damaged in transit, or not as described.
  • Email powerplantrecordings@gmail.com first. After approval we’ll send instructions and a prepaid label. Unapproved returns aren’t accepted.
  • Not returnable: gift cards, sale items, custom / special orders.
  • Approved refunds go to the original payment method within 10 business days after we inspect the return.

Full return / refund policy

Buying / donating records

Got vinyl at home that needs a new life? Bring them to the shop. When you donate records, we thank you with a free shirt designed by local artist Beholder.

Detailed buy-rate / trade credit rules aren’t published online yet — ask in store or email us.

Used grading

Used vinyl from the San Clemente shop can show up online two ways: Show used $14.98+ on genre pages, and the separate Bargain Bins for $5 and $10 titles. If a used copy was misgraded or not as described, our return policy still applies.

How we grade used records (Mint, NM, VG+, VG, VG−, G).

Damaged or wrong item

Inspect your order when it arrives. If anything is damaged, defective, or incorrect, email us right away and we’ll make it right.

Policies